FAQs

We are a boutique fitness studio in East London, providing group fitness workouts using woodway 4front treadmills, water-filled aqua bags and Fitbenches. We offer five different concepts: HIIT&RUN, HIIT&BOX, RUN, BOX and STRENGTH. All of our workouts are finished off with our signature recovery to ensure you can train for tomorrow.

Absolutely not. Our aim is to conquer your journey, whatever that means to you. All our classes can be taken at your own level, so if you aren’t feeling it, there are always modifications to ensure you don’t overexert yourself. We have qualified trainers who understand your first time in the studio might be a little daunting and will take good care of you! If you are injured or don't feel 100%, just let the trainer know.

We open 30 minutes before the first class begins and close 30 minutes after the last class ends. All of our classes are listed on the timetable.

We have 3 tube stations within a 6-minute walk; Aldgate, Aldgate East and Tower Hill. Easy. Liverpool Street is just up the road too.

You can book via our website or App. All you need to do is create an account by clicking on the ‘Sign In/Sign Up’ button in the right hand corner of your screen. From there, you'll be able to purchase credits to book your class.

Yes! Please go to the ‘Buy Classes’ page of the website for information on memberships.

One class = one credit.

You can purchase any credit packages from the ‘Buy Classes’ page.

Different credit bundle options have different expiry dates - please check these before purchasing.

Nope.

We ask for 12 hours' notice if you can't make it to class. If you cancel outside of 12 hours we will refund you the credit, however, there are no refunds if classes are cancelled within 12 hours of the class' start time.

Simply email us at hello@victus-soul.com and we’ll take it from there.

On your first visit to Victus Soul you will be required to complete a quick induction before class. This is so that you know exactly how our equipment works and where to locate anything you might need during the class. You'll need to be outside the studio 5 minutes before the class' start time. If you don't complete an induction, we wont be able to let you take part in the class.

We ask that on your first visit to Victus Soul, you arrive 15 minutes early to allow time for us to check you in, show you around and get you into your induction 5 minutes before class. We will release any spots that have not checked in to the walk-in waitlist 4 minutes before the start of class.

Yes!

Our Soul Bar provides everything you need pre and post-workout. The menu includes coffee, a range of protein shakes, nocco, water and snacks.

Mums to be and new mums are always welcome but make sure you have spoken to your doctor beforehand and you know what exercises you can and can't do.  HIIT training is generally not advised during pregnancy due to the intensity of the workout so your doctor must understand what our classes entail (boxing/running with weight training) and give you advice based on this. 

Once the treadmill has completely stopped, no exceptions.

You can share certain pay as you go credits with a friend (please check the "buy classes" page on the website to see whether your pay as you go pack can be shared). In order to do this your friend they need to have an account with Victus Soul. Once they have set up an account, all you need to do is email hello@victus-soul.com confirming the number of credits you want to transfer and to which account (e-mail address required). For the avoidance of doubt, off peak and memberships cannot be shared.

Memberships must be cancelled in writing to camilla@victus-soul.com 48 hours before the renewal date. Any cancellation requests received after the renewal date will take effect at the end of the new renewed period (no refund will be processed for late cancellations). Please note removing a credit cards on your account does not consitute cancelling your contract.